Policy's and Procedures
For all Returns or Questions feel free To E-Mail us at Info@bnoutdoors.com
For a more prompt exchange/refund, please keep your packing slip and call to obtain a return authorization number.
All returns for refund paid by credit card will receive a credit to the credit card.
Any questions concerning an exchange/refund should be directed to our customer service department at info@bnoutdoors.com
If merchandise you receive is defective, call our customer service department for instructions.
For a prompt exchange/refund, return all merchandise to:
3059 Audrain Rd. 581
Vandalia, MO 63382
Attn: Customer Service
513-519-7530
Make sure to:
- Include a copy of the original packing slip
- Note the Return Authorization number of the outside on the packaging*
- Ship it via a traceable method (UPS, FedEx USPS w/package tracking)
BNOUTDOORS.COM charges a 15% restocking fee for returned merchandise, unless the product is faulty by the manufacturer.
BNOUTDOORS.COM does not or will not share any personal or email information with any third parties.
We offer shipping though USPS and UPS. If you want a tracking number, please select UPS.
We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs). This will include orders that have any connection to International shipments. This goes to both the shipping and billing addresses. There are no exceptions.